ALEXANDRA KLOSET
Read Alexandra Kloset's return and refund policy. We're committed to a fair, hassle-free experience for every purchase. Your satisfaction matters to us.
Returns & Refunds policy
Conditions for returns:
Need help with purchase returns or exchanges? Our return policy allows eligible returns within 7 days of delivery. Contact us via email for assistance with replacements and more information on our exchange policy. Notice: Amazon policies may differ at there own discretion.
Returning Goods:
You are responsible for the cost and risk of returning the goods to us. You should send the goods to the following address: 1154 Shadycrest Dr, Pittsburgh, PA 15216
We cannot be held responsible for goods damaged or lost in return shipment. Therefore, we recommend an insured and a trackable mail service. We are unable to issue a refund without actual receipt of the goods or proof of received return delivery.
Gifts:
If the goods were marked as a gift when purchased and then shipped directly to you, you'll receive a gift credit for the value of your return. Once the returned product is received, a gift certificate will be mailed to you.
If the goods weren't marked as a gift when purchased, or the gift giver had the order shipped to themselves to give it to you later, We will send the refund to the gift giver.
Contact Us:
If you have any questions about our Returns and Refunds Policy, please contact us by e-mail
