ALEXANDRA KLOSET
Read Alexandra Kloset's return and refund policy. We're committed to a fair, hassle-free experience for every purchase. Your satisfaction matters to us.
*Returns & Refunds policy*
Conditions for returns:
Need help with purchase returns or exchanges? Our return policy allows eligible returns within 7 days of delivery. Contact us via email for assistance with replacements and more information on our exchange policy. Notice: Amazon policies may differ at there own discretion.
Returning Goods:
You are responsible for the cost and risk of returning the goods to us. You should send the goods to the following address: 1154 Shadycrest Dr, Pittsburgh, PA 15216
We cannot be held responsible for goods damaged or lost in return shipment. Therefore, we recommend an insured and trackable mail service. We are unable to issue a refund without actual receipt of the goods or proof of received return delivery.
Gifts:
If the goods were marked as a gift when purchased and then shipped directly to you, you'll receive a gift credit for the value of your return. Once the returned product is received, a gift certificate will be mailed to you.
If the goods weren't marked as a gift when purchased, or the gift giver had the order shipped to themselves to give it to you later, We will send the refund to the gift giver.
Contact Us:
If you have any questions about our Returns and Refunds Policy, please contact us by e-mail
